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Cisco IPCC ReportingCisco IPCC Reporting Release Notes for Cisco Agent Desktop 4.6.0
Microsoft Exchange Hosted Services are powered by a global network of data centers based on a fault-tolerant and redundant architecture and are load balanced both site to site and internally within each data center. If any one data center is unavailable, traffic is automatically routed to another data center, minimizing the chances of interruption to the service. Multiple e-mail servers in each data center accept e-mail on the customers’ behalf, providing a layer of separation between their servers and the Internet. Furthermore, Microsoft algorithms analyze and route message traffic between data centers to help ensure timely and efficient delivery. With this highly available network, Microsoft provides service level guarantees of 99.999% uptime. This approach, built upon a distributed server and software model, has proven successful in helping customers protect fragile corporate networks and e-mail servers from common threats, such as dangerous worms, denial-of-service assaults, directory harvest and dictionary attacks, and other forms of e-mail abuse. http://www.microsoft.com/exchange/services/services.mspx
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