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Los Angeles Programming ConsultantZ
Los Angeles: IT Network Consultant - Computer Repair - Outsourcing - Programming - Los Angeles
Mission-sensitive services - In a growing number of Windows NT®- and Windows® 2000-based environments, system downtime has a significant effect on the bottom line.
Offerings in the Microsoft Authorized Premier Support family can provide the service relationship needed to support all elements of a mission-sensitive system.
Microsoft and the Microsoft Gold Certified Partners for Support Services combine their expertise to help keep business-critical systems working smoothly around the clock.
ACCOUNT MANAGEMENT
Assigned Account Manager
Orientation & Planning
Regular Status Meetings & Reporting
Escalation Management
RESPONSIVE SERVICES
Regular Business Hours
24X7
Incidents by Phone
Incidents by Web
Designated Toll-Free Phone
Incident Response Service Levels
Patch support
3rd Party Support Coordination
PROACTIVE SERVICES
Support Advisory Services
Planning & Preventative Services
Environment Profiling
TECHNICAL RESOURCES
Technet Plus Subscription
TECHNICAL INFORMATION
Live & On Demand WebCast seminars/training
Expert Roundtables via phone
Microsoft Premier Online Website Access
KnowledgeBase
Regular Product Newsletters
Critical Problem Alerting
Premier Quarterly CD
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